Your Appel support team



Direct contact for quick answers
Here you will find everything you need for a smooth purchase and quick clarification of your questions. In our FAQs, we answer the most common questions quickly and easily. If you still have further questions, you can use our contact form - we will be happy to help you personally. With Appel, your support is always just a click away!
Your Appel support team



Frequently asked questions? We have collected them!
A logbook full of answers
You have questions? We have the answers! To help you get to your destination - or rather the answer - quickly, we have compiled the most frequently asked and most important questions for you. Just click through..
At Appel, we process our fish carefully, with a lot of manual work and love. Before processing, the herring is delivered fresh in Cuxhaven and checked for perfect quality.
Then comes the first production step: blanching. The herring is briefly immersed in boiling water and thus optimally prepared for processing. At the same time, we prepare the delicious sauces and refined creams for the Appel herring fillets. Our employees carefully place the blanched fish by hand into the can, which has been "pre-dipped" with sauce or cream. The tin is then filled with sauce or cream and sealed. Our products are then sterilized by heating the cans at 121°C for 20 minutes.
Appel herring fillets Balance, Passion and Harmony: These products are lactose-free or gluten-free and therefore suitable for consumers with lactose intolerance or coeliac disease. Gluten (gluten protein) is a mixture of proteins and is found in the seeds of cereals. Lactose (milk sugar) is the sugar found in milk and dairy products. Current information and details can be found on the respective ingredient lists of the various products.
Fried or cooked fish can be eaten during pregnancy without any concerns. The sealed tin undergoes a sterilization process so that the fish is completely cooked through. Our filleted roast herrings can also be enjoyed without hesitation. This is because they are pasteurized, i.e. heated to at least 60 degrees.

We have made a small preselection, please choose the reason that suits you and your request:
Where does your fish come from?

Find out more about the origin of your Appel product. Simply enter the 6-digit code and receive detailed information.
Note:
The code is next to the best-before date and consists of 6 numbers, e.g.: 402200. After entering the code, you will receive insights into:
- The exact location where your fish was caught
- The fishing method and fishing vessel used
- Information about sustainability and quality assurance
Through this transparency, we want to show you how important sustainable fishing and the highest quality standards are to us. Discover the journey of your fish from the sea to your plate!